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Choosing an Ecommerce Fulfillment Partner: Four Essential Considerations Every ecommerce store owner would like to have a dependable an e-fulfillment partner to fulfill orders fast and cheaply, so they’ll left to concentrate on what’s important–the management of the store. Finding a good order fulfillment partner is thus key to the growth of your business. But with so many fulfillment services to choose from, how do you find the one that meets your needs? To help you make a more informed decision, consider the following points on what to look for in an ecommerce fulfillment service. Technology Technology is a core factor in the success of many modern businesses. For fulfillment services in particular, the technology employed is crucial to the smooth operation of your business. It’s thus important for your fulfillment service to ensure that you are able to manage all your sales channels with ease. This means the interface they provide you with to manage your orders and inventory must be flexible in terms of functionality, and intuitive to use as well. The system must be able to handle orders accurately and process them as efficiently as possible.
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Shipping flexibility
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When it comes to their shipping options, customers want flexibility. They want to see a number of alternatives so they can pick their most convenient option. This can be in terms of cost–some consumers would gladly wait a few days more so they can save on shipping costs, while others would pay more to have the shipment delivered as soon as possible. In terms of scope, there are fulfillment companies that ship locally as well as internationally. So if you expect some orders from overseas, you must select a partner with the right kind of resources to deliver within the desired time-frames. Area of specialization As is the case with ecommerce retailers, many ecommerce fulfillment companies tend to concentrate on a specific industry. Let’s say you are in the electronics industry for example; it’s quite possible to find a fulfillment company that mostly deals with electronics. Even if you choose a company that deals with general merchandise, it’s important that they have experience with your type of product. They should also have the capacity to scale to meet your growing business needs. Reporting features Reporting is an important part of effectively managing your ecommerce business. Things that should be covered in reporting include inventory levels and performance metrics. Also keep in mind that reliable order fulfillment companies do not keep you and your customers guessing about the status of their orders. Customers would therefore appreciate a tracking feature for their shipment, so they know when it will arrive. As the store owner having this data allows you to make fact-driven decisions quickly so you can take your business to the next level.